USB or capture card
Confirm Windows sees the device, then select it in Add camera. Test the real USB bandwidth and capture hardware before a show with several cameras.
Broadcast / Help
Get the show 
back on track.
Start with the screen, source and sound path. These fixes follow the operator guide for Podalls Broadcast 0.3.
First checks
Follow the signal.
The quickest way to isolate a problem is to follow the picture from source to audience.
- SourceCan you see the media or camera in the playlist?
- PreviewDoes the green monitor show the item you expect?
- ProgramDid TAKE put it on the red monitor and show ON AIR?
- OutputIs Program started and routed to the right connected display?
Problems and fixes
Find the missing link.
6 answers
The output opened on the wrong screen
Select Identify screens, then choose the correct display number in Router. A running output moves immediately.
“Screen not connected” appears
The saved screen is unplugged. The output opens as a window instead. Reconnect the display or route to another one.
The audience screen stays black
A started output stays black until you take an item. Cue something in Preview, press TAKE, then check for ON AIR and an active output light.
There is no sound
Check the deck or PGM fader, the MAIN fader and the channel’s lit M button. Select the correct room device in Audio I/O.
PowerPoint is slow to appear
The first import exports every slide in the background; watch its progress on the card. Later openings use the cached slides.
Something went wrong during the show
Open Settings → Logs → Open folder. Note the time of the problem and keep podalls.log for a support report.
Cameras
Check each input path.
The app can use USB and capture-card cameras, NDI, RTSP/HTTP sources and paired phones. Each has a different connection to check.
NDI source
Install the free NDI runtime and check that the source is on the network. NDI carries picture only in this version; route its audio separately.
Phone camera
Keep phone and PC on the same Wi-Fi, scan the Add camera QR code and allow the browser to use the camera. The phone sends video to the app over the local network.
Support
Keep the useful details.
For a problem you cannot reproduce or solve, note what was on Preview and Program, which output was active, and the time it happened.
Find the log
In the app, open Settings → Logs → Open folder. The log is stored at %LOCALAPPDATA%\Podalls Live\logs\podalls.log.
Tell us what happened
Include the steps, the time and the relevant log when you report the problem. Avoid sharing show media unless it is needed for the investigation.
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